Moving & Getting Settled

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When moving into a new apartment, which utilities do I need to set up?

This can vary from building to building, but generally tenants are responsible for setting up and paying for electric and gas, cable (television), internet and phone services.  You can contact Con Edison...

What are my options for cable, internet and phone service providers in New York City?

The primary options for cable, internet and phone are Verizon Fios, Time Warner Cable and RCN.  Each of these service providers offer specific packages and pricing, so doing research upfront will help...

When should I schedule an appointment for the cable / internet / phone installation for my new apartment?

Once you determine your move-in date and select your cable provider, you are strongly advised to contact them IMMEDIATELY to schedule an appointment for installation.  Appointments can take up to several weeks...

If I need help installing, painting or putting something together, is there someone in my new building I can ask for help?

If there is a super, maintenance staff or handyman on the premises, you can ask them to help you with certain tasks.  This is obviously extra work for them and not necessarily...

What kind of policies should I ask about when moving into a new apartment building? Who should I ask?

Each apartment building is different and has varying policies based on the amenities offered, size and whether it is a rental, condo or co-op.  For rentals, the super, property manager and/or doormen...

Is Verizon Fios available in my apartment building?

Verizon Fios is a relatively new option for cable, internet and phone services in New York City, and has become increasingly popular with residents since its introduction into the market.  A small...

Which company is the electric and gas provider in New York City?

Consolidated Edison Company of New York (“Con Ed”) is the provider of electric and gas service to New York City.  It is a regulated utility that also educates NYC customers about other...

How do I set up electric and gas service for my new home?

To set up electric and gas service for your new home, call Con Edison (“Con Ed”) at 1-800-75-CONED (1-800-752-6633) or sign up online. You can call or go online as soon as you...

What are the primary logistics I need to take care of when moving?

Moving can be overwhelming and require a long checklist of items to take care of.  It’s important to make sure you cover the primary “to do’s” so that you can focus on...